Privacy Policy
Your privacy is important to us. Transparent and secure.
1. Introduction
Welcome to the Privacy Statement of WeInnovate. We respect your privacy and ensure that the personal information you provide to us is treated confidentially. This statement explains how we handle personal data and what your rights are.
We process personal data in accordance with the requirements set by the General Data Protection Regulation (GDPR).
2. Company Details
WeInnovate is a trade name of the sole proprietorship Shadowfang Solutions.
- Business Address: Oude Boekeloseweg 33, 7553 DS Hengelo, Netherlands
- CoC (KvK) Number: 95291202
- VAT Number: NL003424968B21
- Email: info@weinnovate.nl
- Phone: +31 85 130 6466
3. What personal data do we process?
We process your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data that we may process:
- First and last name
- Company name and function
- Address details
- Phone number
- Email address
- Website URL and domain names
- IP address and location data (anonymized for analysis)
- Information about your activities on our website
- Other personal data that you actively provide (e.g., in contact forms, quotations, or demo requests)
4. What do we use your data for?
We process your personal data for the following purposes:
- Handling your payment.
- Sending our newsletter and/or advertising brochure (if you have subscribed).
- To be able to call or email you if this is necessary to carry out our services.
- To inform you about changes to our services and products.
- To deliver goods and services to you (e.g., hosting or web design).
- Performing website analyses and optimizations (e.g., via Google Analytics).
- Processing demo requests and quotations.
- Legal obligations, such as data we need for our tax returns.
5. Legal Basis for Processing
We process your data based on the following grounds:
- Consent: You have given consent for the processing (e.g., newsletter subscription).
- Agreement: The processing is necessary for the execution of an agreement to which you are a party.
- Legal Obligation: The processing is necessary to comply with a legal obligation (such as the retention obligation for the Tax Authorities).
- Legitimate Interest: For improving our services and security.
6. Retention Periods
WeInnovate does not store your personal data longer than strictly necessary to realize the goals for which your data is collected. For administrative data (invoices, quotes), we use the legal fiscal retention period of 7 years. Other data will be deleted as soon as the agreement has ended or your question has been resolved, unless there is a legal obligation to retain it for longer.
7. Sharing of Personal Data
WeInnovate never sells your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality.
Partners we work with:
- Hosting providers: Cloud86, Hetzner, Bluehost (for website hosting).
- Software suppliers: For project management and communication.
- Accounting service providers: For financial administration.
8. Security
WeInnovate takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website uses a reliable SSL certificate to ensure that your personal data does not fall into the wrong hands. Access to data is restricted to authorized persons only.
9. Cookies
WeInnovate uses functional, analytical, and tracking cookies. Read more about this in our Cookie Policy.
- Functional cookies: Necessary for the technical functioning of the website and your ease of use.
- Analytical cookies: Used to collect statistics about the use of the website so that we can improve it.
- Marketing cookies: Used to track visitors across websites (only after your explicit consent).
10. Forms and External Links
When you fill out a form on our website (such as the contact form, demo wizard, or website analysis tool), this data is sent securely. Some forms may be linked to external systems (such as Discord webhooks for notifications) for quick handling of your request. This data is used exclusively for the purpose for which you provided it.
11. Your Rights
You have the right to:
- View, correct, or delete your personal data.
- Withdraw your consent for data processing or object to the processing of your personal data by WeInnovate.
- Demand data portability.
You can send a request for inspection, correction, deletion, or data transfer to info@weinnovate.nl. To ensure that the request for access has been made by you, we may ask you to identify yourself.
12. Complaints
Do you have a complaint about the processing of your personal data? We ask you to contact us directly about this. If we cannot resolve it together, you also have the right under privacy legislation to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
13. Changes
WeInnovate reserves the right to make changes to this privacy statement. Also view our Terms and Conditions for more information about our services.
Still have questions about your privacy?
If you still have questions about how we handle your data after reading this statement, please feel free to contact us.
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